Contact Us
We'd love to hear from you — here's how to write us so we can help quickly.
How do I reach LyfPDF?
Email us at [email protected] — for feedback, feature ideas, bug reports, press or partnership questions. We read every message. Because your files are processed on your device and never reach us, please describe the issue rather than attaching the document itself.
Writing a bug report that gets fixed fast
- Which tool (e.g. Compress, OCR, Editor) and which page you were on.
- What you did — the steps, in order, including options you picked.
- What happened vs. what you expected — the exact error text helps enormously.
- Your setup — device (phone/laptop), browser and rough file size/page count.
Requesting a new tool
Tell us the job you're trying to do (“I need to …”), not just the tool name — it helps us build the right thing. Recent additions like PDF to Text, Word to PDF and Delete Pages came from exactly such requests.
Common questions before you write
Are my files safe?
Yes. Everything is processed in your browser and never uploaded — see the privacy policy for the full detail.
Do I need an account?
No — LyfPDF works with no login, sign-up or email, on every tool.
Is it really free? Where's the catch?
Really free: no page limits, no daily caps, no watermark. Light, consent-based ads keep the lights on.
A tool says my PDF has no text — why?
Your file is a scan (an image of text). Use the OCR tool, which reads the image itself in 14+ languages.
Can you recover a file I processed?
No — and that's the point: we never receive or store your files, so there is nothing on our side to recover. Check your browser's Downloads folder.
Response times: we're a small team; most messages get a reply within a few days.